TERMS AND CONDITIONS

Confirmation and Preparation

 

1. All bookings should be confirmed with the interpreter by email prior to the event.

2. The client is responsible for providing as much information about the booking as possible to aid interpreter preparation.  Please also read my Privacy Policy for details about how I will use any personal information you provide.

3. If the booking is taking place remotely, the client is responsible for providing the necessary links and login details.  If the interpreter is not provided with these and cannot access the meetings, cancellation charges will be applied.

 

Fees

 

1. Fees will be agreed in advance via email between the interpreter and client.  Standard fees may be broadly in line with NUBSLI fee guidance.  Specialist work (assignments requiring additional training, specialist expertise or extensive preparation) is likely to incur a higher fee. 

2. Should a booking run over time, it will be subject to a half or full day fee.

3. Bookings outside of usual working hours will be negotiated on an individual basis.

4. If, in the course of an interpreting assignment, it is found that interpreting services will be required for an additional period after the period of work for which the interpreter was initially contracted, the interpreter may be invited, but not compelled, to:

• continue for a further agreed period on that same day

• continue for a further agreed period on subsequent days

 

Expenses

 

1. Travel is charged at 45p per mile.

2. Car parking charges will apply where relevant.

3. If public transport is considered the easiest way of accessing the booking, these charges will apply.

4. Subsistence charges will apply where relevant.

 

Cancellation charges

 

7 working days’ notice or less

Full fee

8-14 working days’ notice or less

Half fee

15 or more working days’ notice

No fee

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If an assignment is cancelled and an alternative assignment of a similar type under comparable conditions and circumstances for all or part of the period of the original assignment is offered, acceptance shall be at the interpreter's discretion.  The client’s liability to the interpreter in respect of cancellation fees shall be reduced by the amount of the fees payable for the alternative assignment. 

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Please note that the interpreter is not responsible should they be unavoidably delayed or unable to attend the assignment due to unforeseen circumstances (e.g. sudden illness/accident/transport cancellation or delays).

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Payment of invoices

 

1. Payment may be made via BACS or by cheque (payable to Naomi Barry).

2. Details for BACS payments will be provided on the invoice submitted.

3. Payment is required within 30 days. Invoices not settled within 30 days will incur late payment charges as per late payment legislation.

 

Recordings

 

1. No recording of an interpreter’s work shall be made without the interpreter’s prior consent, except where such recording is inherent within legal proceedings.

2. Any pre-agreed recordings may be subject to additional charges, depending on how the recording will be used after the booking.

 

 Responsibility

 

1. The interpreting task shall be carried out by the Interpreter using reasonable skill and care and in accordance with the provisions and spirit of the Code of Conduct of The National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD).

2. Professional Indemnity Insurance is held by the interpreter, a copy of the policy document can be made available on request.

3. Any complaint or dispute in connection with interpreting work carried out shall be notified to the interpreter by the client (or vice-versa) no later than fourteen days from the final day of an assignment. If the parties are unable to agree, the matter may be referred to the NRCPD Complaints Committee. Such referral should be made no later than one month from the final day of the assignment.